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Extended Opening Hours

We recognise that sometimes it is not easy to see us during working hours.

We also offer appointments on a Monday evening and every second Friday evening. These are designed for those who are unable to attend normal surgery hours. Patients are seen by pre-booked appointment only which can be made by contacting the surgery during normal surgery hours. Due to access restrictions, entry to the surgery during extended hours times will be via the side door entrance located on Carronbank Crescent, opposite St. Alexander’s Church.

Due to the steep steps this entrance is not suitable for those with mobility problems and may be difficult for those with pushchairs/buggies.

Extended access service

The aim of the service is to offer a greater range of appointments for routine problems. The types of problems that can be seen by the extended access service are similar to those that can be pre-booked during normal working hours.

This service is for routine medical conditions and is not an emergency service. The service is limited where doctors will be restricted in their physical examination of patients, and scope to arrange investigation. (This is because of the absence of practice nursing/ treatment room services and lab service back-up which the Scottish Government has decided not to fund).

Patients will therefore not be able to have blood tests, smear tests or an intimate examination requiring assistance from a chaperone, any chronic disease management review, or dressings or ear syringing, but will have to return for a day-time appointment if these services are required. Young children and the elderly who require to be brought to the surgery by working family members will also be welcome to these appointments.

If you become unwell after 6:00pm please call NHS 24 as usual – 111

Extended access booking

Appointments for the extended access service are booked by calling the surgery reception.