eConsult

Fill out a simple online form to get advice and treatment by the end of the next working day.

Welcome to Carronbank Medical Practice

We provide comprehensive NHS primary care services to help you manage your health and well-being.

We are fortunate to practice in the multi-functional environment of Denny Health Centre in Carronbank House which is located right in the centre of he town. We share the building with our community nursing staff, physiotherapists, podiatrists, pharmacists, mental health nurse and speech therapists in addition to the local social work, one-stop shop, and housing departments. A social work run Day Care facility is also on site.

We are an established training practice and have an extended practice team which includes GPs, practice and district nurses, pharmacists, physiotherapists, nurse practitioners and mental health nurses. We can offer a choice of face to face, telephone or video consultations, and some information about your problem will be asked for by our receptionist to ensure that the most appropriate person can help you at the best time. This is entirely confidential. You can also use our eConsult service but this is aimed at dealing with problems which don’t require a face to face appointment. All eConsults are answered by email.

If you are worried about a child with fever or cough, please look at this booklet called “When should I worry”

If you are unsure who is best to help with a particular health problem, these links may be helpful: 

NHS Pharmacy First Scotland

Know who to turn to when you are ill.

News & Announcements

Help with symptoms at home

Sometimes, the key to our recovery, lies with us. For example, if you have a minor illness or a less serious injury, then self-care at home is the best option.

Rethink Dementia

When a friend or relative is diagnosed with dementia, it’s natural not to know what to do. But, helping someone stay connected and socially active can help them stay well for longer. It’s time to rethink dementia.

Alert

It’s cold and flu season. Click here for advice!

You can request a routine face to face or telephone appointment by phoning reception. Urgent on the day requests will be assessed by our on-call team and allocated to an appropriate appointment. Please note you will be asked a brief description of your issues to help us get the right appointment with the right person for you at the right time.

Please note that the surgery is closed, except for emergencies, between 12:30 PM and 1:30 PM each day.  After 5:00 PM, we may not be able to deal with your problem until the next day. After 6 pm, if you need urgent attention, please contact NHS 24 on111, or in the event of a life threatening problem, call 999. 

The eConsult option is available between 8:00 a.m. on Mondays and midday on Fridays. Please use this if you feel you will not need a face to face appointment. We will reply by email.

We no longer accept prescription requests by phone. Please use one of the following methods:

  • Patient Access. Contact reception for details on how to register for this service. 
  • Fill in the form on our website
  • Use the reorder form on the right-hand side of the prescription and return it to the surgery reception. 
  • Speak to your local pharmacy and ask them to reorder on your behalf.